TERMS & CONDITIONS
GENERAL TERMS & CONDITIONS
GENERAL
These Terms and Conditions set out the terms and conditions governing the use of this website and the purchase of products through this website. They apply to all orders placed on the domain nu-in.com and sub-domains. By ordering any product from this website, you enter into a contract with us under these terms.
This website is operated by NU-IN Fashion Limited, an Irish company with company number 66271, whose registered office address is at 13 Classon House, Dundrum Business Park, Dundrum Dublin 14, VAT Nº IE3666363JH.
Email: customer.care@nu-in.com
PLACING AN ORDER
By placing an order, you confirm that you have read these terms and conditions and you accept them. When we have received your order, you will receive an email from us confirming receipt of your order. Any order is subject to NU-IN’s respective acceptance, which shall always be confirmed by sending an email communicating the product shipment. The contract will only be finalized when we send you the shipment confirmation.
Orders can only be placed by persons that are 18 years or older and legally capable of entering into binding contracts.
PRICE AND PAYMENT
Depending on your location, our website is defaulted to show the following currencies: Euro (€), British Pound (£) and United States Dollar ($). More currencies may be available depending on your location, being converted from Euros simultaneously at the exchange rate of that moment. The prices on the website include VAT but exclude delivery costs, which will be calculated and displayed during the checkout stage.
Please note that when paying in non-EUR currency, Shopify (when paying via card) or PayPal will convert other currencies to EUR and may also add exchange fees. As a result, the final price they will charge you is neither defined nor controlled by nu-in.
We will deliver your order within 30 working days. If a delivery is delayed for more than that period, you are entitled to cancel your purchase.
All orders are subject to availability and in the event of supply difficulties or because items are no longer in stock.
Payment can be made by American Express, Apple Pay, Google Pay, Maestro, PayPal, Mastercard, Shop Pay, Clearpay and Visa.
KLARNA
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
. Pay Later
. Pay Now
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.
RIGHT OF WITHDRAWAL
Unless one of the exceptions listed below applies, you can cancel your order without giving any reason within 14 days from the day on which you or a third party indicated by you (other than the carrier) receives the goods purchased (or last good, lot or piece if it relates to goods or multiple lots or pieces delivered separately).
You must inform us (NU-IN Fashion Limited, 13 Classon House, Dundrum Business Park, Dundrum Dublin 14), of your decision to cancel your order. To exercise your right of withdrawal you must submit a return request according to our Return Policy. In case you use the return centre, we will communicate to you an acknowledgement of receipt by e-mail. To meet the cancellation deadline, it is sufficient for you to send your communication before the 14 days' cancellation period has expired.
For additional information on the scope, content and instructions for the exercise, please contact our Customer Service, at customer.care@nu-in.com.
EFFECTS OF CANCELLATION
If you withdraw from a contract with us we will refund all payments received from you, including the costs of our standard delivery option to the original delivery address (original standard shipping will only be refunded for EU countries and the UK), without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw. We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Note that you must send back the goods by following the instructions available at our return centre no later than 14 days from the day on which you communicate your cancellation. You will have to bear the direct cost of returning these goods unless a return label is provided. In the case a return label is provided, we reserve the right to deduct the corresponding return fee, as indicated on our Return Policy.
EXCEPTIONS TO THE RIGHT OF CANCELLATION
The right of cancellation does not apply to:
- The delivery of products which are not suitable for return due to health protection or hygienic reasons if unsealed by you after delivery, or which are, after delivery, inseparably mixed with other items;
- Unclean, damaged and/or worn items and items with missing tags.
OUR RETURN POLICY
Without prejudice to your statutory rights, nu-in provides you with the following return policy:
All products purchased from nu-in.com can be returned or exchanged, the latter if available, within 30 days from the date of purchase unless the exceptions mentioned above apply. Read more about our Return Policy.
LIABILITY
We make no warranties in relation to this website or the information, materials and contents, made available.
We only supply the products for private use. You agree not to use the products, website or any other services provided by us for any commercial, business or re-sale purpose, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. You also agree that we are not responsible or liable under any circumstances for any computer viruses, system failure or malfunction which may occur in connection with your use of this website.
INTELLECTUAL PROPERTY
All copyrights, trademarks and other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. It is forbidden to copy, reproduce, download, post, transfer or distribute any document which comes from the website.
LINKS FROM OUR WEBSITE
We may have links from our website to other third party websites and materials; such links are provided exclusively for information purposes and we do not have any control whatsoever over the contents of such websites or materials. Accordingly, we accept no liability whatsoever for any loss or damage which may arise from the use of such links. You should carefully review the terms and privacy policies of all websites pages that you visit.
SEVERABILITY
If any of these Terms or any provisions becomes unenforceable or invalid in any jurisdiction, court or authority, the remaining provision and all other provisions will remain in full force and effect.
We have the right to revise and amend these terms from time to time by giving notice to users on this website.
LAW AND JURISDICTION
The use of our website and the Contracts for the purchase of items through such website will be governed by Irish law. Any dispute arising from, or related to the use of the website or to such contracts shall be subject to the non-exclusive jurisdiction of the Irish courts. If you are contracting as a consumer, nothing in this clause will affect your statutory rights as such.
Last updated on 15/06/2022
MYSTERY BOX TERMS & CONDITIONS
GENERAL
These Terms and Conditions set the terms for the Blank Canvas project and apply to all orders placed on the domain nu-in.com and sub-domains from 13/11/2022 onwards which include a Print-on-Demand item.
PLACING AN ORDER
By placing an order including a Print-on-Demand item you are agreeing to these Print-on-Demand Terms & Conditions. Our general Terms & Conditions apply for matters not stated here.
PRICE AND PAYMENT
Payment will be done upfront when placing the order. As a general procedure, your items will then be processed for delivery once the Print-on-Demand items have arrived at our warehouse.
After the general timing of 2 weeks that is needed for Print-on-Demand items to be printed, packed and shipped, our general Shipping & Delivery policies apply, check them here.
ITEMS AVAILABILITY
Items availability cannot be 100% guaranteed, as production can be subject to external factors that may be outside of nu-in's control. In this unlikely case, you will, of course, be refunded.
There is no waitlist, all Print-on-Demand items are sold on a first-come-first-serve basis, and nu-in is unable to hold or reserve items.
Each Print-on-Demand design is available for purchase for the length of time stated on its own product page.
CANCELLATIONS & RETURNS
Orders can be cancelled before shipment. Each cancellation request will need to be verified with our warehouse before being processed. After the cancellation request is successfully completed, you will receive a full refund.
You cannot return or exchange any Print-on-Demand item, as mentioned in our Return Policy.
LAW AND JURISDICTION
The use of our website and the Contracts for the purchase of Print-on-Demand items of the Blank Canvas project through the such website will be governed by Irish law. Any dispute arising from, or related to the use of the website or to such contracts shall be subject to the non-exclusive jurisdiction of the Irish courts. If you are contracting as a consumer, nothing in this clause will affect your statutory rights as such.
Last updated on 12/11/2022
PRINT-ON-DEMAND TERMS & CONDITIONS
GENERAL
These Terms and Conditions set the terms for the Blank Canvas project and apply to all orders placed on the domain nu-in.com and sub-domains from 13/11/2022 onwards which include a Print-on-Demand item.
PLACING AN ORDER
By placing an order including a Print-on-Demand item you are agreeing to these Print-on-Demand Terms & Conditions. Our general Terms & Conditions apply for matters not stated here.
PRICE AND PAYMENT
Payment will be done upfront when placing the order. As a general procedure, your items will then be processed for delivery once the Print-on-Demand items have arrived at our warehouse.
After the general timing of 2 weeks that is needed for Print-on-Demand items to be printed, packed and shipped, our general Shipping & Delivery policies apply, check them here.
ITEMS AVAILABILITY
Items availability cannot be 100% guaranteed, as production can be subject to external factors that may be outside of nu-in's control. In this unlikely case, you will, of course, be refunded.
There is no waitlist, all Print-on-Demand items are sold on a first-come-first-serve basis, and nu-in is unable to hold or reserve items.
Each Print-on-Demand design is available for purchase for the length of time stated on its own product page.
CANCELLATIONS & RETURNS
Orders can be cancelled before shipment. Each cancellation request will need to be verified with our warehouse before being processed. After the cancellation request is successfully completed, you will receive a full refund.
You cannot return or exchange any Print-on-Demand item, as mentioned in our Return Policy.
LAW AND JURISDICTION
The use of our website and the Contracts for the purchase of Print-on-Demand items of the Blank Canvas project through the such website will be governed by Irish law. Any dispute arising from, or related to the use of the website or to such contracts shall be subject to the non-exclusive jurisdiction of the Irish courts. If you are contracting as a consumer, nothing in this clause will affect your statutory rights as such.
Last updated on 12/11/2022
SPECIAL OFFERS TERMS & CONDITIONS
GENERAL
NU-IN’s special offers campaigns are organized by NU-IN FASHION LTD, 13 Classon House, Dundrum Business Park, Dundrum Dublin 14, D14 W9Y3 (hereinafter referred to as “NU-IN” or "Organiser"). These Special Offers' general terms and conditions apply to any and all Special offers campaigns organized by NU-IN, which may in particular include:
- special prices – i.e. lowering prices of all products or products from a selected category currently offered by the Organizer during the period of validity of such special offer;
- special offers on shipping fees – i.e. covered by NU-IN in part or in full shipping fees for goods of a particular value purchased during the period of validity of such special offer;
- special gifts – i.e. gifts provided by the Organizer after purchasing products from a selected category or products of a particular value offered by NU-IN during the period of validity of such special offer;
- conditional special offers – i.e. after reaching a certain order value announced or satisfying certain purchasing conditions announced.
- unconditional special offers - i.e. unconditionally granting a discount code for the next purchase.
COMMUNICATION
Special offers shall be provided by NU-IN in accordance with the principles set out in these Terms and Conditions, amended by announcements provided in this section, sent via NU-IN Newsletter, NU-IN social media channels or published in other forms. Should a formula of a particular special offer differ from the rules defined in this section, its conditions shall be defined in separate terms and conditions document.
An announcement of a special offer shall define in particular its character, conditions for participation, timeframe, territorial scope, and the group of NU-IN customers to the offer is applicable.
Each special offer has a timeframe provided in its announcement. The Organizer reserves the right to cancel any special offer at any time.
The 15% discount on the Halloween Weekend collection occurs from the 29th to the 31st of October 2022. 5% of all net sales will be donated to the @crescer_org association and the support they give to the most vulnerable in our society.
ELIGIBILITY
Participation in special offers is free of charge and voluntary. A special offer can be used at any time during its period of validity.
Participation in special offers is open to a natural person, legal person, or organisational unit not having legal personality, to whom legal capacity is granted by the act (hereinafter referred to as a "Participant"), after satisfying all of the following conditions:
- owning a customer account at www.nu-in.com;
- have read and accepted in full the provisions of these Terms and Conditions;
- have a place of residence or registered office in the location covered by a particular special offer with limited territorial scope;
- are members of a group of NU-IN customers to whom the particular special offer is addressed, in case of special offers apply only to selected categories of customers;
- have satisfied all the conditions of eligibility for a special offer defined in the announcement and in these Terms and Conditions;
- entering by the Participant and the Organizer into a sales or delivery agreement for goods in NU-IN's offer, and executing such agreements is not prohibited by Irish or international law.
LIMITATION OF LIABILITY
Should the Participant be granted a discount code for their next purchase at NU-IN, the validity period of such discount code and the rules of redeeming it shall be defined in the announcement of the special offer.
Special offers cannot be combined with any other discounts, especially with individual discounts unless detailed terms and conditions of a given special offer state otherwise.
Special prices do not apply to shipping fees unless the contents of the announcement state otherwise.
If a special offer is about the Organizer granting a gift to the Participant after satisfying certain conditions or unconditionally, the Participant is eligible for receiving such gift only once. The gift shall be added to a parcel with the goods ordered, or delivered to the Participant in a separate parcel at the expense of NU-IN. Should the Participant execute their statutory right to withdraw from a distance agreement, such gift shall be returned along with the returned goods, in accordance with the rules stipulated by the law.
Participation in a special offer is a confirmation that the Participant has read and accepted the announcement of the special offer and these Terms and Conditions.
CANCELLATION & AMENDMENTS
If things go wrong and, despite the Organizer’s best endeavours, they are unable to administer the Special Offers fairly or properly, the Organizer is not responsible and has the right to cancel or change the Special Offer for a significant reason, providing that such alterations do not infringe rights acquired by the Participants. Any such alterations of the provisions of these Terms and Conditions during a live campaign shall be included in the form of an Appendix to these Terms and Conditions, which shall be an integral part of these Terms and Conditions.
LAW AND JURISDICTION
The Participation of Special Offers for the purchase of items through www.nu-in.com will be governed by Irish law. Any dispute arising from, or related to contracts implying Special Offers shall be subject to the non-exclusive jurisdiction of the Irish courts. If you are contracting as a consumer, nothing in this clause will affect your statutory rights as such.
Last updated on 30/09/2022
GIVEAWAYS TERMS & CONDITIONS
GENERAL
nu-in’s Giveaways and Promotions are organized by NU-IN FASHION LTD, 13 Classon House, Dundrum Business Park, Dundrum Dublin 14, D14 W9Y3 (hereinafter referred to as “NU-IN” or "Promoter”). These Giveaway general terms and conditions apply to any and all Giveaways organized by NU-IN.
ELIGIBILITY
Participation in Giveaways is only open to legal residents of the countries listed on-site where www.nu-in.com ships and to those who are aged 16 years or over (hereinafter referred to as a "Participant"). NU-IN may ask the Participant, at any stage, to provide us with proof of age and/or identity and/or parental approval, if relevant. Anyone professionally associated with any Giveaway or Promotion is ineligible to enter.
DATE OF GIVEAWAYS
The Giveaways shall start and close on the dates announced at www.nu-in.com and/or newsletter and/or NU-IN social media channels. Entries after the closing date will not be considered.
HOW TO ENTER
The entry procedure is explained in the Giveaways announcement on the aforementioned platforms. There is no cost to enter the Giveaways, and no purchase is required. Only one entry per person will be accepted and repeated entries from the same Participant will result in disqualification, unless informed otherwise.
THE WINNERS
Participants will be selected at random by www.nu-in.com and the winners will be announced on the Giveaway designated date on NU-IN social media channels and/or newsletter.
Winners will be notified via email within 72 hours of competition closure hours after.
MODERATION
The Promoter will reject entries which, in the reasonable opinion of the Promoter:
- contains any content that is offensive or could reflect negatively on the name, reputation, or goodwill of the Promoter or any brand partner;
- includes trademarks, logos, or copyright material not owned by you or used without the rights owner's prior written permission (including famous names, company names, etc.);
- defames, misrepresents, or insults other people or companies, including, but not limited to the Promoter (including its partners);
- promotes any political agenda.
PRIZE
The Giveaway prize should be NU-IN product as indicated on the Giveaway announcement. Prizes are non-transferable, and non-returnable and no cash or other alternative to the prizes are available in whole or in part. In the event of unforeseen circumstances, the Promoter reserves the right to substitute an alternative Prize of equal or greater value.
PERSONAL DATA
By entering, winners agree to participate in any reasonable publicity arranged by the Promoter or by its agencies. If you are the winner of the Giveaway, you agree that the Promoter may use your name, image and town or county of residence to announce the winner of this competition and for any other reasonable and related promotional purposes.
By entering any Giveaway organized by NU-IN, all Participants will be deemed to have accepted that they are bound by the terms and conditions.
CANCELLATION & AMENDMENTS
If things go wrong and, despite the Promoter’s best endeavors, they are unable to administer the Giveaway fairly or properly, the Promoter and their affiliated companies are not responsible and have the right to cancel or change the Giveaway. They will only do this in exceptional circumstances. The Promoter also has the right to disqualify a Participant if they tamper or abuse the entry process and they will not be entitled to the prize if they have acted fraudulently or dishonestly.
LIMITATION OF LIABILITY
No liability is accepted for illegible, incomplete or late entries.
The Giveaway is in no way sponsored, endorsed or administered by, or associated with Instagram. By entering the Giveaway, all entrants are providing Instagram with a complete release from any and all legal liability in connection with the Giveaway.
The Promoter will only use the personal details supplied for the running of the Giveaway and for no other purpose unless we have your explicit consent.
All entries must be made directly by the person entering the Giveaway.
Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted.
The Promoter may refuse to award a prize, or seek its recovery, in the event of an entrant's fraud, dishonesty or non-entitlement under these terms and conditions.
The Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Giveaway or as a result of accepting or participating in any prize.
The decision of the Promoter shall be final and no correspondence will be entered into.
LAW AND JURISDICTION
The Participation of Giveaways for the purchase of items through www.nu-in.com will be governed by Irish law. Any dispute arising from Giveaways shall be subject to the non-exclusive jurisdiction of the Irish courts. If you are contracting as a consumer, nothing in this clause will affect your statutory rights as such.
Last updated on 30/09/2022
