SHIPPING & DELIVERY

Delivery Locations

We’re currently delivering to 42 locations around the world. Select your country from the list below to see all delivery information.

 

Track Your Order

Once your order is shipped, we will send you a shipment notification including a tracking link, so you can follow your order right to your door.

 

Delivery Process

Enter your preferred home delivery address at the checkout.

As a standard procedure, a home delivery attempt will take place. If this attempt fails, your order will be delivered to a close Access Point and will be available for pickup for a certain amount of time.

If you have any request or questions during the delivery process of your order, we advise you to get in touch with the local carrier that is handling your order.

 

Undeliverable Parcels

If your order cannot be delivered it will be returned to our warehouse in Portugal. In that case, we will refund you for your items and deduct a return fee.


Valid from 03/10/2022

AUSTRALIA

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at Australia. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

AUStria

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 4.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 4.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

BELGIUM

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 6.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 6.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

Bosnia & Herzegovina

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at your country. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

BULGARIA

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

cANADA

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at Canada. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 24.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

CROATIA

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Czech Republic

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

DENMARK

What delivery options do I have?

  • DHL Express Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Estonia

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 6 - 8 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

Finland

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

France

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 6.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 5 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 6.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

germany

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 4.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 4.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

GREECE

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

hungary

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Iceland

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at Iceland. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

India

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at India. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Ireland

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Italy

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 6.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 6.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

JAPAN

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at Japan. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

latvia

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

LIECHTENSTEIN

What delivery options do I have?

  • DHL Standard Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at Liechtenstein. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Lithuania

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Luxembourg

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 6.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 5 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 6.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Monaco

What delivery options do I have?

  • DHL Express Home Delivery

Orders under 200 EUR: 14.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 5 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 14.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Netherlands

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 4.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 4.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

New Zealand

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at New Zealand. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

NORWAY

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at Norway. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

poland

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 3 - 5 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

PORTUGAL

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 4.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 6.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Romania

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 5 - 7 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

San Marino

What delivery options do I have?

  • DHL Standard Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at San Marino. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Serbia

What delivery options do I have?

  • DHL Standard Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at Serbia. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Singapore

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties and local taxation when your order arrives at Singapore. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Slovakia

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

SloVENIA

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 9.95 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 9.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

SPAIN

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 150 EUR: 4.95 EUR

Orders over 150 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE exchange
  • FREE store credit refund
  • Refund to original payment method – return fee of 4.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Sweden

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

Switzerland

What delivery options do I have?

  • DHL Standard Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 4 - 6 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at Switzerland. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 24.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

United Arab Emirates

What delivery options do I have?

  • DHL Express Home Delivery (39.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so you could be subject to local import taxes and duties when your order arrives at UAE. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 39.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

United Kingdom

What delivery options do I have?

  • DHL Standard Home Delivery

Orders under 200 EUR: 19.99 EUR

Orders over 200 EUR: FREE

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 7 - 9 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in European Union (Portugal), so in general, if you place an order above 135 GBP (around 150 EUR) you should be subject to local import taxes and duties. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 19.99 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.

 

United States of America

What delivery options do I have?

  • DHL Express Home Delivery (19.95 EUR)

 

Orders placed before 4pm CET (business days) will ship on the same day. Orders placed after 4pm CET, during weekends or public holidays will be shipped the following business day.

You will receive the tracking info once your order is shipped, and DHL is be expected to deliver your order in 2 - 4 business days.

Note: during busy periods, shipping and deliveries may take a little longer.

 

Possible importation fees

Our warehouse is in Europe (Portugal), so you could be subject to local import taxes and duties when your order arrives at the US. We have no control over these charges and cannot predict what they might be, meaning all additional costs with taxes, duties and customs charges. Please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays in arrival.

 

What if I’m not happy with my order?

Here are your available resolution options:

  • FREE store credit refund
  • Refund to original payment method – return fee of 24.95 EUR will be automatically deducted from your refund.

 

Read more about each of these options in our Return Policy.