Shipping & Returns

See our shipping options for your country here.
Our returns are easy and require a small fee. Check here to see your country’s returns’ fee.
Return within 30 days from the date of purchase to return the item(s) to nu-in. See our Return Policy
Please ensure that items are returned clean, unworn and have all their tags on. For hygiene reasons, underwear briefs/thongs, underwear bodysuits, socks, tights, swimwear bottoms, face mask and pierced jewellery cannot be returned or exchanged.
If you have not used your e-gift card and wish to cancel it completely, you have 30 days from the purchase. It will be refunded to the original payment method.
After 30 days of purchase e-gift cards or balances on such cards cannot be returned, refunded or redeemed for cash, transferred to other customer accounts or set against receivables

Transparency

nu-in believes that our customers have the right to know where their products are made and that they are made under safe and humane conditions.

Reduced C02

We produce close to our warehouse to minimise CO2. We use factories whom have/are investing in clean energy. All our shipments are CO2 off-set.

Water Saving

When combining recycling with clean water saving washing technology we can reduce water usage as much as 95%, a whopping 2,500 litres of water saved for every t-shirt made.

Upcycled

95% of used textiles can actually be recycled or repurposed. We've generated unwanted or surplus fabric into something beautiful for you.

Clean Dyeing

One of the ways we at nu-in reduce our negative impact on our planet is by using lower impact certified fabrics.

Biodegradable

We don't want our garments sitting in landfill for years on end. That's why we use materials like organic cotton, which can biodegrade in the same amount of time as an apple core.

Recycled

It’s estimated that less than 1 percent of the material used to produce clothing is recycled into something more, with one truck full of textiles being sent to landfill or being burned every second.